Frequently Asked Questions
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Give us a Call
To contact a store visit our store locator.
Store Customer Service Feedback:
Customer Liaison: (02) 9642 9587
(9am – 5pm AEST Monday to Friday)
Online Sales Team: 1300 366 644 - option 2
(8am - 7pm AEST Monday to Friday, 10am - 2pm AEST Saturday and Sunday)
Commercial Sales Team: 1300 366 644 - option 3
(7:30am - 5pm AEST Monday to Friday)
Technical & Computer Support Teams:
1300 660 054 (9am - 5.30pm AEST Monday to Friday)
Product Repair & Spare Parts Teams:
1300 660 054 (9am - 5pm AEST Monday to Friday )
For Products under Extended Warranty:
The Warranty Group - 1300 654 621 or email twgau.dse@au.thewg.com
IUG (For extended warranties purchased pre March 2008) - 1800 105 510 or visit www.auclaim.com
Products installations and set-up:
Clever Dick - 1300 880 646 or email feedback@qk.com.au
Financial Services:
Rentsmart - 1300 855 555 or email customerqueries@rentsmart.com.au
Woolworths Everyday Money - 1300 101 234 or visit www.everydaymoney.com.au
Everyday Rewards - 1300 101 234 or visit www.everydayrewards.com.au
Send us a Letter
Dick Smith Head Office
2 Davidson Street
Chullora NSW 2190
Australia
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